Services

SAP Management Services

Tastatur_170_113 Specialised SAP Management Services Designed Around Your Business Needs.

The performance and availability of your business management system directly affects your productivity and the ability of your business to perform.

Don’t be distracted by SAP management issues let itelligence look after your SAP management system:

  • 24x7 SAP Management Support
  • SAP Basis Administration Support
  • SAP Basis Consultancy
  • System Health Checks
  • SAP Basis Training
  • Proactive SAP Maintenance
  • SAP Software Upgrades
  • SAP Performance Management

A sophisticated and highly functional system like SAP requires expert management to ensure continuous and smooth business operations. We provide that solution.

Complete Systems Management and Support for your SAP Solutions

Many UK companies use our SAP Management Services to provide systems management, SAP support and business continuity, with predictable pricing and guaranteed availability.

  • SAP Basis Operations Support
  • SAP Database Management Services
  • SAP Application Management
  • SAP Business Intelligence Support
  • Entire System Analysis
  • SAP Monitoring Services
  • System Patching
  • SAP Support Packs

Our SAP Management Services team will be at your disposal, supplementing your in-house SAP team, if required, allowing you to concentrate on your core business activities.

SAP Management Services, Maintenance and Support

As a SAP Gold Business Partner, and one of SAP’s leading GVAR resellers in the UK, itelligence UK have the experience and know how to deal with any SAP management issue, no matter at what stage of implementation or development or what the level of complexity is.

  • Concentrate On Success
  • Improve Efficiencies
  • Manage Risk

We understand not only that day to day SAP management issues are important but regular support, SAP software updates and business continuity all require different solutions.

If you have a specialised SAP management requirement or you are looking for a broad sweep of SAP management support services we are here to help.

SAP Basis Management Solutions

itelligence’s SAP Managed Service is different because we  only offer onshore specialist services,

  • Customer Management and Communication
  • Basis Issue Management (UK office hours)
  • Application Management
  • Onsite Assistance when requested
  • Liaising with SAP on Maintenance Issues
  • SAP System Management Activities
  • Extended Hours SAP Support
  • Out Of Hours - 24/7 P1 Support

itelligence will work with you to determine the exact SAP management partnership required. This can vary from a full SAP Basis Management scenario where the customer has no need for SAP technical staff to a blended approach where the split of tasks is shared amongst the customer’s on-shore and off-shore teams with defined responsibilities.  
 
SAP Management Driving Productivity and Efficiency

The managed services offered by itelligence are focused on increasing the efficiency and productivity of your IT resources. Chelford take responsibility for the delivery and support of selected SAP services and manage the delivery of those services ensuring that your SAP system supports your vital business operations effectively and efficiently.

  • Free up your internal IT resources to focus on improving and enhancing your unique business operations.
  • Reduce the effort required to manage, operate and maintain your systems.

itelligence’s SAP Managed Services enables you to reduce costs by outsourcing SAP Management, improving service levels of IT to the business through reliability, security and availability and increasing the capabilities of SAP by providing a wide skill set from our SAP Managed Services resource pool.

Managed SAP Services Agreements are customised to suit the needs of each business.

Times of cover and scope of our SAP Basis Management activity are flexible.

Download our detailed list of SAP Management services or speak to an advisor about how we can create a specific solution tailored around your specific business requirements.