itelligence provides world-class functional support and exceptional value for any company that has installed SAP.
No other company offers the combination of exclusive SAP focus, breadth and depth of technical and application support services and worldwide hosting capabilities.
One integrated, SAP based platform for support provisioning
Your Key Benefits
- Local UK and international support in all main regions (America, Europe, Asia Pacific)
- Support portfolio ranges from Application Support (on-site and remote) to SAP Maintenance and Technical/Hosting support
- Flexible support windows ranging from office hour to 24x5 / 24x7 support
- All support services are integrated on one single SAP platform
- SAP Solution Manager as backbone and integration to SAP maintenance and support platform
- Customer interaction via support portal or telephone
- All support calls are logged in an integrated ticketing system
- Flexible support packages and SLAs
- Certified SAP Support Alliance Partner